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Returns & Exchanges

How do I return my order?

We will happily take care of your return for refund, exchange, or store credit provided the item and its packaging is in the original condition (NOT USED) within 30 days of your purchase. For Canada Customers, check below. *We only process returns fo

How do I exchange my order?

We will happily exchange your item for a different size or color, but both items must have the same value. At this time, we cannot guarantee stock availability, so please return your original order as soon as possible after receiving your prepaid ret

What is the Impala Return Policy?

We will happily exchange or refund your item up to 30 days, provided the item and its packaging is in the original condition (NOT USED). For Canada Customers, check below. *We only process returns for US Customers through the portal above. We will ha